HotDrop for courier companies

Deliver more. Drive less.

HotDrop gives courier companies access to a network of strategically located SmartLockers, allowing multiple customer parcels to be delivered in a single stop.

A courier loading parcels into a delivery van

The delivery problem

Last-mile delivery is where the cost sits.

  • Repeat delivery attempts when no one is home
  • Long driving time between scattered residential stops
  • Parcels returned to depot and re-dispatched
  • Customers with no safe place to receive a parcel
  • Hard-to-reach addresses that slow down a route
A courier placing a parcel into an open SmartLocker compartment

The HotDrop solution

One stop. Many parcels. A secure handover every time.

Instead of chasing individual addresses, your drivers deliver to a HotDrop SmartLocker bank at a convenient, high-traffic location. The parcel is stored securely and the customer collects it with a one-time passcode.

How courier delivery works

From depot to collection.

  1. 01

    Receive

    The parcel arrives at your depot with a HotDrop collection point selected.

  2. 02

    Reserve

    A locker compartment is reserved for that parcel at the chosen location.

  3. 03

    Deliver

    Multiple customer parcels are delivered to the locker bank in one stop.

  4. 04

    Scan

    Your driver scans each parcel into its compartment and the drop is recorded.

  5. 05

    Customer collects

    The customer is notified and collects with a one-time passcode.

Courier benefits

Built around the realities of the route.

Reduce failed delivery attempts

A locker is always available to receive the parcel, so there is no one to miss.

Consolidate multiple deliveries

Several customer parcels go to a single locker bank in one stop.

Improve route efficiency

Fewer scattered residential stops on the same run.

Greater customer flexibility

Customers collect when it suits them instead of waiting at home.

Extend delivery reach

Serve customers whose home address is difficult to deliver to.

A differentiated experience

Offer locker collection as a service option alongside home delivery.

A courier reviewing deliveries on a tablet beside a SmartLocker

Technology

Locker tools built for operations.

The HotDrop platform is being built to give courier partners the visibility they need to run locker deliveries alongside their existing operation.

  • Compartment reservation for inbound parcels
  • Scan-in confirmation at the point of drop
  • Delivery and collection status per parcel
  • Customer notification with a one-time passcode
  • Locker location and capacity overview

Let's put your parcels in the network.

Tell us about your delivery volumes and the areas you serve, and we'll show you how HotDrop fits.

Become a HotDrop Courier Partner